Cotton On case study

One of Australia’s largest global retailers, Cotton On Group, is deploying HealthGate, a new ARTG listed fever detection kiosk designed and developed in Victoria by Elenium Automation to increase safety, provide peace of mind and reduce the risk of spreading illness.

HealthGate offers Cotton On Group automated and highly accurate health screening for entry into its national distribution centre in Avalon, Victoria, to protect its people and operations. The technology allows Cotton On to continue to create a safe workplace environment during a pandemic and beyond.

HealthGate kiosks have been operating at Cotton On Group’s 35,000sqm distribution centre since the start of 2021.  Elenium Automation worked closely with Cotton On to make the device suitable for high-speed, highly efficient operation, building on the ideas in how to increase the throughput of the device.

“During the height of the pandemic, we were looking for health screening technology that would allow us to continue to protect our people and operations. HealthGate is a great solution for our national distribution centre at Avalon, Victoria where we have 300 to 400 team members coming through each day,” said Michael Hardwick, Cotton On Group’s Chief Financial Officer.

The system uses a proprietary multi-spectrum sensor array, which leverages artificial intelligence to detect the appropriate region of interest on a user’s face and accurately measure if they have a fever. It also incorporates health declaration technology prior to arrival at a facility.

HealthGate detects a potential fever in under two seconds and eliminates the potential for human error in administering the health screening process.

All team members and visitors must pass HealthGate’s screening in order to gain access to the distribution centre. Team members and visitors are required to answer health screening questions either before they arrive on-site or when they undergo the health screening.

If their self-declaration indicates they are not likely to be ill, the system generates a QR code – essential for contact tracing, scanned by employees from the HealthGate screen, while checking their temperatures. If their temperature is within an acceptable limit, the kiosks grant 24-hour access and print out a pass that can be applied to their uniform.

“HealthGate has already saved us considerable time and has also given us and our team great peace of mind, which is priceless,” said Barnaby Gray, Cotton On Group’s Head of Central Operations. “We know that anyone within the facility has been checked – and, most importantly, safe – and it’s all been done without being invasive or time-consuming.”

“HealthGate was created and built entirely here in Australia, so it’s particularly fitting to help such an iconic Australian brand with our technology,” said Mr Hornlimann.

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